FAQ

  • What type of prints do you offer?

    Here, at Iron Aperture, we only offer the highest quality fine art prints. Our prints are printed on 310gsm paper, that is semi gloss. This ensures your prints will fit inside your house, as comfortably as they would inside an art gallery.

  • how long will it take to receive my print?

    This depends on your order. For unframed prints, they are generally produced in the lab for 1-3 days, then it is out for delivery. For our framed prints, they take a bit longer, usually in the lab for 1-10 days depending on the time of year. From there it depends on your location as to how long delivery will take. We print quality, so it takes a bit of time.

  • Do you delivery internationally?

    We are based in Melbourne, Australia. However, we have the potential to deliver internationally. It will take time obviously, and has differing costs compared to our deliveries Australia wide. We offer delivery to New Zealand, North America, and Western Europe. The shipping price varies depending on the print size and destination.

    For New Zealand our shipping is $25 flat rate, Western Europe and North America are $49 flat rate.

  • What is your refund policy?

    If you have any legitimate issues with your prints you are able to return them for a refund within 30 days. We need to be contacted within 7-14 days after purchase, and need to receive the prints within 30 days to allow a refund. Refunds only occur for the print cost, excluding the shipping payments.

  • How are prints packaged?

    For our smaller prints, you will receive them in a flat pack, protected by a cardboard enclosure. For larger prints they will be sent in a tube, to ensure they remain in pristine condition on arrival.

  • Where do the profits go?

    At Iron Aperture, our purpose is to give photographers an avenue to support themselves. Therefore, we share our profits equally with them. The aim is to allow photographers a place to display their works, and continue to support themselves in their journey.

  • Do you offer AI prints?

    Heck no.

    These prints are by humans, for humans. We are offering the works of real artists. No AI slop is allowed to be offered here.

  • Do you offer private lessons?

    We have the potential for private tutoring in street photography. Contact us for more information.

  • Do you offer gift vouchers?

    At this stage no, buy them a print :)